Tips to Smash your next business conversation

As a sales trainer and coach, I’m often brought in by businesses to help sales and non-sales people improve their telephone manner, sales pitch and business fit presentations. One of the most common problems I see are inserting innocent-seeming filler words into conversation.

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Topics
Sales Training coaching

New Training Partner for Connect Yorkshire

In 2017, we will work in partnership with Connect Yorkshire, planning and delivering the sales training programme for the organisation’s members providing support for sustainable, commercial growth 

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Topics
Sales Training News, event

durhamlane at Career Development Week NCL Business School

This week durhamlane was in great company at Newcastle University Business School’s ‘Career Development Week’. Alongside Siemens, Accenture and Nissan, we delivered a learning session for business students who will soon be thrown in at the deep end of business world.

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Topics
Sales Training News, graduate scheme

Bringing Customer Service Back To The UK

UK companies that have reshored their call centres are adding value by raising standards of customer service with a British workforce.

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Topics
Sales Training News,

Sales momentum: Find it, build it, and hold on to it

"Regaining momentum takes three times as much energy as sustaining momentum,” according to US business author, Dan Pink. So, what does ‘momentum’ look like in your sales team? Incoming phone calls from prospects, emails from satisfied clients and recommendations on social channels would be a good place to start.

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Topics
sales performance Sales Training sales motivation