UK companies that have reshored their call centres are adding value by raising standards of customer service with a British workforce.
It’s long been an attractive prospect for salespeople to ‘go with their gut’ feeling. There’s something quite satisfying about the reliance on instinct, maybe because it suggests some kind of God-given aptitude for sales that kicks in and guides your way. It says: “I’m a salesperson. I’ve got this.”
TopicsSales Training sales strategy business development
"Regaining momentum takes three times as much energy as sustaining momentum,” according to US business author, Dan Pink. So, what does ‘momentum’ look like in your sales team? Incoming phone calls from prospects, emails from satisfied clients and recommendations on social channels would be a good place to start.
Topicssales performance Sales Training sales motivation
When did you meet your best friend? Can you remember how you became friends and built that relationship? I met my best friend on the playground when we were 3, and I imagine we bonded over being equally bad at football.
Topicssales tips Sales Training
Now there will be some eagle eyed of you out there who will not miss the irony of this post, not only am I Southern but I am also a sales person and ex promotions manager. Due to my professional background I have spent the majority of my adult life glued to some form of communication device or social media. Far from being a technophobe I am an advocate for technological advancement and feel when used correctly social media can be an insanely powerful tool.