As a sales trainer and coach, I’m often brought in by businesses to help sales and non-sales people improve their telephone manner, sales pitch and business fit presentations. One of the most common problems I see are inserting innocent-seeming filler words into conversation.
This week durhamlane was in great company at Newcastle University Business School’s ‘Career Development Week’. Alongside Siemens, Accenture and Nissan, we delivered a learning session for business students who will soon be thrown in at the deep end of business world.
TopicsSales Training News, graduate scheme
"Regaining momentum takes three times as much energy as sustaining momentum,” according to US business author, Dan Pink. So, what does ‘momentum’ look like in your sales team? Incoming phone calls from prospects, emails from satisfied clients and recommendations on social channels would be a good place to start.