--- title: durhamlane Blog | Michael Knowles (3) description: Helping businesses and sales professionals improve sales performance with tips, sales advice, and guidance. (3) --- [Skip to content](https://blog.durhamlane.com/author/michael-knowles/page/3#content) [durhamlane-logo durhamlane | Sales Training, Sales Outsourcing & Sales Recruitment durhamlane Logo | Sales Training, Sales Outsourcing & Sales Recruitment](http://durhamlane.com/) - [What We Do](http://durhamlane.com/sales/) - [Outsourcing](http://durhamlane.com/sales/outsourcing/) - [Training](http://durhamlane.com/sales/training/) - [Recruitment](http://durhamlane.com/sales/recruitment/) - [How We Work](http://durhamlane.com/how-we-work/) - [About](http://durhamlane.com/company/) - [About Us](http://durhamlane.com/company/about-us/) - [Our Team](http://durhamlane.com/company/team/) - [Blog](https://blog.durhamlane.com/) - [Careers](http://durhamlane.com/company/current-vacancies/) - [Our Work](http://durhamlane.com/our-work/) - [Contact](http://durhamlane.com/company/contact-us/) +44 (0) 191 481 3800 - [Created with Sketch.](http://www.twitter.com/durhamlane) - [Created with Sketch.](http://www.linkedin.com/company/durhamlane) - - [tel:+44%20(0)%20191%20481%203800](tel:+44%20(0)%20191%20481%203800) # Blog ## Michael Knowles ### Recent Posts ##### durhamlane gets World Cup fever! Posted by [Michael Knowles](https://blog.durhamlane.com/author/michael-knowles) on 07/10/15 16:45 [![](https://blog.durhamlane.com/hubfs/durhamlane_gets_world_cup_fever.jpg)](https://blog.durhamlane.com/durhamlane-gets-world-cup-fever) That’s right… The Rugby World Cup has officially taken over at durhamlane, and luckily for us, as part of the World Cup celebrations in Newcastle, the [Falcons community foundation](http://www.newcastlefalcons.co.uk/Pages/Community/Overview) have built an artificial rugby pitch in the fanzone located only a short walk away from our building. [Read More](https://blog.durhamlane.com/durhamlane-gets-world-cup-fever) 0 Comments [Click here to read/write comments](https://blog.durhamlane.com/durhamlane-gets-world-cup-fever#comments-listing) ##### Topics [News,](https://blog.durhamlane.com/topic/news) ##### The transfer window might be closed but we've made another top signing Posted by [Michael Knowles](https://blog.durhamlane.com/author/michael-knowles) on 02/10/15 11:45 [![](https://blog.durhamlane.com/hubfs/sales_performance_company_durhamlane_appoint_Jak_Drummond.jpg)](https://blog.durhamlane.com/durhamlane-make-another-great-outsourced-sales-team-signing) . Newcastle based sales training and sales performance company durhamlane, have further strengthened their outsourced sales and business development team with the appointment of experienced sales professional Jak Drummond. [Read More](https://blog.durhamlane.com/durhamlane-make-another-great-outsourced-sales-team-signing) 0 Comments [Click here to read/write comments](https://blog.durhamlane.com/durhamlane-make-another-great-outsourced-sales-team-signing#comments-listing) ##### Topics [sales recruitment](https://blog.durhamlane.com/topic/sales-recruitment) [News,](https://blog.durhamlane.com/topic/news) ##### 1 quick tip to improve your sales success Posted by [Michael Knowles](https://blog.durhamlane.com/author/michael-knowles) on 01/10/15 08:45 [![](https://blog.durhamlane.com/hubfs/quick_ways_to_improve_your_sales_success.jpg)](https://blog.durhamlane.com/1-quick-tip-to-improve-your-sales-success) We’ve all had those days in work in sales or business development where we feel like we are more **‘In the Zone’** than others.  [Read More](https://blog.durhamlane.com/1-quick-tip-to-improve-your-sales-success) 0 Comments [Click here to read/write comments](https://blog.durhamlane.com/1-quick-tip-to-improve-your-sales-success#comments-listing) ##### Topics [sales tips](https://blog.durhamlane.com/topic/sales-tips) [Sales Training](https://blog.durhamlane.com/topic/sales-training) ##### Never take your eye off attracting new customers Posted by [Michael Knowles](https://blog.durhamlane.com/author/michael-knowles) on 22/09/15 08:45 [![](https://blog.durhamlane.com/hubfs/winning_new_clients_is_the_life_blood_of_business_2.jpg)](https://blog.durhamlane.com/never-take-your-eye-off-attracting-new-customers) Our Co-director Richard Lane once said; *“Winning new business is the life blood of every organisation, remember this”*, and unfortunately recently this point was highlighted in the local press, with the unfortunate news of a 35 year old North East business closing its doors after a major deal collapsed. [Read More](https://blog.durhamlane.com/never-take-your-eye-off-attracting-new-customers) 0 Comments [Click here to read/write comments](https://blog.durhamlane.com/never-take-your-eye-off-attracting-new-customers#comments-listing) ##### Topics [sales tips](https://blog.durhamlane.com/topic/sales-tips) [Sales Process](https://blog.durhamlane.com/topic/sales-process) ##### 4 Sales hacks to improve your sales success Posted by [Michael Knowles](https://blog.durhamlane.com/author/michael-knowles) on 14/09/15 08:45 [![](https://blog.durhamlane.com/hubfs/four_ways_to_improve_your_sales_success.jpg)](https://blog.durhamlane.com/four-sales-hacks-you-need-to-improve-your-sales-success) Sales can be complex at times, especially when you are looking at approaching key clients in your industry sector for the first time. After my recent interview with our Sales Operations Director – [**Jake Spence**](https://uk.linkedin.com/pub/jake-spence/5b/a91/b65) however, it became clear with a little attention to the finer details of your sales approach, ‘**Selling at a Higher Level**’ and greater sales success is only a few simple changes away. [Read More](https://blog.durhamlane.com/four-sales-hacks-you-need-to-improve-your-sales-success) 0 Comments [Click here to read/write comments](https://blog.durhamlane.com/four-sales-hacks-you-need-to-improve-your-sales-success#comments-listing) ##### Topics [sales performance](https://blog.durhamlane.com/topic/sales-performance) [sales tips](https://blog.durhamlane.com/topic/sales-tips) [growth](https://blog.durhamlane.com/topic/growth) [Previous](https://blog.durhamlane.com/author/michael-knowles/page/2) [All posts](https://blog.durhamlane.com/all) [Next](https://blog.durhamlane.com/author/michael-knowles/page/4) [durhamlane-logo durhamlane | Sales Training, Sales Outsourcing & Sales Recruitment durhamlane Logo | Sales Training, Sales Outsourcing & Sales Recruitment](https://blog.durhamlane.com/) Sales Training, Sales Outsourcing & Sales Recruitment - [What We Do](http://durhamlane.com/sales/) - [How We Work](http://durhamlane.com/how-we-work/) - [Our Work](http://durhamlane.com/our-work/) - [Blog](https://blog.durhamlane.co.uk) - [Company](http://durhamlane.com/company/) - [Contact Us](http://durhamlane.com/company/contact-us/) - [Our Team](http://durhamlane.com/company/team/) - [Current Vacancies](http://durhamlane.com/company/current-vacancies/) - [Sales Outsourcing](http://durhamlane.com/sales/outsourcing/) - [Market Intelligence](http://durhamlane.com/sales/outsourcing/market-intelligence/) - [Data Building & Cleansing](http://durhamlane.com/sales/outsourcing/data-building-and-cleansing/) - [Outsourced Sales & Lead Generation](http://durhamlane.com/sales/outsourcing/outsourced-sales/) - [Early Stage Business Development](http://durhamlane.com/sales/outsourcing/early-stage-business-development/) - [Sales Training](http://durhamlane.com/sales/training/) - [Our Methodology](http://durhamlane.com/sales/training/our-methodology/) - [Sales Strategy & Process Review](http://durhamlane.com/sales/training/sales-process-review/) - [Sales Masterclasses & Bespoke Training](http://durhamlane.com/sales/training/sales-masterclasses-and-training/) - [Consulting & Leadership Development](http://durhamlane.com/sales/training/leadership-development/) - [Sales Recruitment](http://durhamlane.com/sales/recruitment/) - [Experienced Sales Hires](http://durhamlane.com/sales/recruitment/experienced-sales-hires/) - [Sales Graduate Programme](http://durhamlane.com/sales/recruitment/sales-graduate-programme/) ##### Send a Quick Message - [Created with Sketch.](http://www.twitter.com/durhamlane) - [Created with Sketch.](http://www.linkedin.com/company/durhamlane) - - [tel:+44%20(0)%20191%20481%203800](tel:+44%20(0)%20191%20481%203800) © 2011 - 2016 durhamlane Ltd. brand & web design by [Powerhouse Software](http://powerhouse.software/)