After an article appeared in the Metro newspaper about a car salesman abusing a customer after a complaint cost him commission, we decided to address this and write a blog post on how to handle complaints to improve sales success.
After an article appeared in the Metro newspaper about a car salesman abusing a customer after a complaint cost him commission, we decided to address this and write a blog post on how to handle complaints to improve sales success.
durhamlane's recent end of year results showing their best trading year to date, hasn’t stopped their investment and pursuit for further growth as they announce the appointment of new Marketing Manager – Michael Knowles.
So they’ve done it! The black cats, pulled off what many people only a few weeks ago thought was the impossible - they have avoided relegation, retaining their place in the Premier league.
So what can sales professionals, sales teams, and sales managers learn from this incredible turn around, that can be adapted towards improving their sales skills and sales success?