Blog

There is a huge amount of talk right now about how the digital world is changing the Sales environment. Organisations large and small, but particularly the largest, are having to re-think how they approach their customers in order to remain relevant, competitive and worthy of loyalty.  

In my view there's never been a better time to be a sales professional. Yes, the invention and acceleration of the digital world has enabled our customers to have more insight and choice than ever before, however, "choice" seems to be multiplying as fast as everything else and we all need help to choose the right thing, across our lives, in and out of business. 

Reform. It’s a word that strikes fear into many, but come 25 May 2018, it is exactly what is set to happen in the world of data protection, whether you like it or not. We’re of course talking about the new General Data Protection Regulation legislation, GDPR for short. And while many of you will already be preparing for the change, if you’re not, you need to be.

Agility is a much-prized thing in business. The word often serves as shorthand for the dynamism, changeability and risk-taking that traditionally comes from small businesses. And traditionally, as a business grows, so its agility is abandoned in favour of more rigid hierarchies and best-practice codification.

As I go about consulting and training with clients, I often hear the (usually) rather tired and frustrated words “we work in silos”. Even though splitting a company into divisions allows expertise in different areas, operating in silos usually explain why parts of the business are not communicating effectively, or don’t work together.

durhamlane, a successful North East business with a growing international client base, has announced an acquisition deal that expands its expertise and range of pioneering services.