Blog

There is a huge amount of talk right now about how the digital world is changing the Sales environment. Organisations large and small, but particularly the largest, are having to re-think how they approach their customers in order to remain relevant, competitive and worthy of loyalty.  

In my view there's never been a better time to be a sales professional. Yes, the invention and acceleration of the digital world has enabled our customers to have more insight and choice than ever before, however, "choice" seems to be multiplying as fast as everything else and we all need help to choose the right thing, across our lives, in and out of business. 

Predicting future sales talent has been a bit of a lottery in the history of the sales profession. A disturbing trend in X Factor-style talent assessments have been widely used for weeding out those deemed to have the magic dust needed to be a future sales star.

Reform. It’s a word that strikes fear into many, but come 25 May 2018, it is exactly what is set to happen in the world of data protection, whether you like it or not. We’re of course talking about the new General Data Protection Regulation legislation, GDPR for short. And while many of you will already be preparing for the change, if you’re not, you need to be.

When was the last time you were ‘sold to’ and what’s the best buying experience you’ve ever had? This is the question we most often ask in sales training sessions, because when you’re in Sales, it’s easy to forget what it’s like to be on the receiving end.

The robots are taking over. In an age where you can stumble into your kitchen of a morning and ask a tiny grey box tell you what the weather will be like, it’s hard to argue with progress. Automation is certainly a good thing, but it takes no prisoners when it comes to jobs. From the switchboard operator to the ticket inspector, entire roles have been culled from the spectrum - more and more with each passing year. It’s enough to make anyone nervous. And with the sophistication and rise of artificial intelligence within the sphere of sales, we can’t help but wonder: Is the Sales Role Dead?